Billing and Customer Service

How may we assist you?
With NTTA taking care of billing for the NTE TEXpress Lanes, in addition to their own toll roads and other TEXpress Lanes, you'll have a single point of contact for payment and questions.
As with other toll roads in the region, the North Texas Tollway Authority handles all billing and related customer service functions for the TEXpress Lanes. The NTTA processes payments for TollTags, TxTags and EZ TAGs.
 
Billing and account questions, as well as queries related to the pricing at the time you traveled through a specific tolling point or how to get a TollTag, can be answered by the NTTA.
 

Logo NTTA

Call

NTTA Customer Service at 972-818-NTTA (6882)

Visit

Dallas Location    (NEW LOCATION)
39025 LBJ Service Road
(Northwest corner of I-20 and I-35E)
Dallas, TX 75232
972-818-NTTA (6882)

Hours of Operation: 8am to 5pm  Mon-Fri only

North Texas Tollway Authority Plano Location
5900 West Plano Parkway
Plano, TX 75093
972-818-NTTA (6882)

   Hours of Operation
   Monday through Friday, 8 a.m. - 6 p.m.
   Saturday, 9 a.m. - 5:30 p.m.
   Sunday, Closed

   Call Center
   Monday through Friday, 8 a.m. - 6 p.m.
   Saturday, 9 a.m. - 5:30 p.m.
   Sunday, Closed

North Texas Tollway Authority Irving Location
5555 President George Bush Turnpike
Irving, Texas 75038
972-818-NTTA (6882)

   Hours of Operation
   Sunday, Closed
   Monday through Friday, 8 a.m. - 6 p.m.
   Saturday, 9 a.m. - 5:30 p.m

North Texas Tollway Authority Fort Worth Location
4825 Overton Ridge Boulevard, #304
Fort Worth, Texas 76132
817-731-NTTA (6882)

   Hours of Operation:
   Sunday, Closed
   Monday through Friday, 8 a.m. - 6 p.m.
   Saturday, 9 a.m. - 5:30 p.m

Email

customerservice@ntta.org

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